Shipping policy

Welcome to Assembly of Matter, your premier destination for unique finds based in the vibrant city of Baltimore, Maryland. We are committed to providing you with an exceptional shopping experience, from browsing our curated selection to receiving your cherished items at your doorstep. Below you will find detailed information about our shipping policy designed to ensure a smooth and satisfactory delivery process.

Processing Time

Orders are processed within 1-3 business days after the order is placed. Processing time does not include weekends or federal holidays. You will receive a confirmation email once your order has been shipped.

Domestic Shipping (United States)

  • Standard Shipping: Items shipped via standard shipping are typically delivered within 3-7 business days from the date they are shipped, depending on your location. Shipping charges for your order will be calculated and displayed at checkout.

  • Expedited Shipping: We also offer expedited shipping options for those who need their items faster. Expedited shipping rates and delivery times will be provided at checkout based on your order's size and delivery location.

Please note that delivery delays can occasionally occur, and we appreciate your patience in such instances.

International Shipping

Assembly of Matter is thrilled to offer international shipping. Delivery times and costs vary depending on the destination country and customs clearance procedures. International customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Shipping Carriers

We partner with major carriers including USPS, UPS, and FedEx to offer a range of shipping options. You can select your preferred shipping method at checkout.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the delivery status of your items. Please allow 24-48 hours for the tracking information to update in the carrier's system.

Lost or Damaged Items

We take great care in packaging your order; however, should your items arrive damaged or get lost in transit, please contact us immediately at admin@assemblyofmatter.com. We will work with you to resolve the issue promptly, whether it be a replacement or a refund.

Returns and Exchanges

Your satisfaction is our top priority. Please refer to our Return Policy for details on how to return or exchange an item.

Contact Us

If you have any questions regarding your order or our shipping policy, please do not hesitate to contact us at admin@assemblyofmatter.com. Our customer service team is here to assist you.

Thank you for choosing Assembly of Matter. We look forward to serving you and providing a delightful shopping experience.